Bridges

A tron reached from a chat app, an inbox or a phone number, and answering there.

The platforms

Garage → Interface → Bridge. Telegram, Discord (as a webhook, or through the Gateway), Slack, WhatsApp, Microsoft Teams, Google Chat, Messenger, Instagram, Email and SMS (Twilio). Email receives through Postmark or Resend webhooks, or by reading an IMAP inbox, and answers by SMTP or Resend, in the same thread. A bridge talks to one agent of the tron.

Who can write

allowed_ids lists the platform ids that may talk to the tron (for Email, the senders). A public bridge answers anyone, but never lets anyone decide a Ghost question.

Files

Attachments that arrive reach the agent like those from the chat. Teams, Google Chat, Instagram and SMS do not send files back: the file stays in the workspace and the answer says so.

The AI notice and the AI footer

Every bridge has two switches in the Bridge panel, both off by default. The AI notice on first contact: at the first conversation with each person — each chat, each phone number, each sender address — the bridge sends the notice before the answer: by default «You are talking to an AI assistant run by <tron> (<company or owner>). It can make mistakes. Do not share sensitive data you would not share with a company.», or your own text (up to 500 characters). The AI footer on every reply: each reply ends with « — AI» (a line at the bottom of an email). From 2 December 2026 the AI Act (art. 50) requires people to be told they are talking to an AI: that duty is on whoever runs the tron, so turn these on if your tron talks to the public. Who has had the notice is kept as a keyed hash of the chat or sender, never the id itself.

Not all tested live

Teams, Google Chat, Messenger and Instagram are written from the platforms' public documentation, and their first live test is still to come.